Privacy Policy
Last updated: October 19, 2026
This Privacy Policy explains how the Mokabi app (“Mokabi: Learn Language & Chat” on Google Play, developed by Kaluna Gadyanga) ("Mokabi", "we", "us") collects, uses, shares and protects your information when you use our language-learning app on Android. By using Mokabi, you agree to the practices described here.
1. Information we collect
Information you give us
- Account information: your name, email address and password (stored only as a secure hash), or your Google account name, email and account ID if you sign in with Google.
- Profile: display name, profile photo (optional), country, the languages you learn and your app language.
- Learning content: messages you send to AI characters and teachers, characters you create, and your answers in lessons and games.
- Voice: when you use voice features (Story Rush reading, voice calls with AI teachers), audio from your microphone is streamed so it can be turned into text and answered. We do not keep recordings of your voice; only the resulting text and scores may be saved as part of your progress.
Information created as you use Mokabi
- Progress and activity: skill levels, lesson and game results, points, leaderboard rank, streaks, coins and tokens, and invitation codes.
- Purchases: if you subscribe, Google Play sends us your subscription status, plan, order ID and renewal dates. We never receive your card or payment details; payments are handled by Google Play.
- Device and technical data: IP address, device and app version, and security signals used to prevent abuse, fraud and cheating, and to keep the service reliable.
- Advertising data: if you choose to watch rewarded ads, Google AdMob may collect your device's advertising ID and information about ad interactions.
2. How we use your information
- To create and manage your account and sign you in.
- To provide lessons, AI chat, voice calls, speech recognition, games, matchmaking and leaderboards.
- To personalize learning (your level, goals, and what your AI teacher remembers about your learning).
- To process subscriptions and give you rewards (coins and chat tokens) for watched ads.
- To keep Mokabi safe: preventing fraud, spam, cheating and abuse.
- To send emails you need, such as verification codes and password resets.
- To fix bugs and improve the app.
We do not sell your personal information, and we do not use your chats or voice to build advertising profiles.
3. AI and speech processing
Mokabi's AI features rely on trusted service providers. When you chat or speak with an AI character or teacher, the text of your messages (and the text of your speech) is sent to an AI language-model provider to generate a reply. Audio from voice features is sent to a speech-recognition provider to turn it into text, and replies may be turned into speech by a text-to-speech provider. These providers process the data only to deliver the feature to you.
4. Who we share information with
We share information only as needed to run Mokabi:
- Cloud hosting and database providers that store and run our service.
- AI language-model provider (DeepSeek) for AI chat, teachers and game content.
- Speech providers (Deepgram for speech recognition; Google Cloud Text-to-Speech) for voice features.
- Google, for Google Sign-In, Google Play billing and Google AdMob advertising, under Google's Privacy Policy.
- Email delivery providers for verification and account emails.
- Other players: your display name, profile photo, points and rank are visible to other players in games, lobbies and leaderboards. Your email is never shown to other players.
- Legal and safety: when required by law, or to protect the rights and safety of our users and Mokabi.
5. Advertising
Mokabi shows rewarded video ads through Google AdMob only when you choose to watch one (for example, to earn coins or chat tokens). AdMob may use your advertising ID to show and measure ads. You can reset your advertising ID or opt out of personalized ads in your Android settings (Settings → Google → Ads). Learn more about how Google uses data in ads.
6. Data retention
We keep your information while your account exists. Cached chat history expires automatically. When you delete your account, your personal data is deleted from our active systems right away and from backups within 30 days, except information we must keep to meet legal obligations. Purchase records are kept by Google Play under Google's own policies.
7. Deleting your account and data
You can delete your account at any time in the app: Profile → Account → Delete account. This permanently deletes your profile, photo, progress, chats, AI memories and characters you created. If you can't access the app, you can request deletion here: Delete your Mokabi account.
Deleting your account stops any Google Play subscription from renewing. You can also manage subscriptions in the Google Play Store.
8. Your rights and choices
- View and edit your profile in the app.
- Delete your account and data (see above).
- Turn off microphone access at any time in Android settings (voice features will stop working).
- Ask us for a copy of your data, or to correct or delete it, by emailing us.
Depending on where you live (for example the EU/UK, or under Indonesia's Personal Data Protection Law), you may have additional rights, such as objecting to processing or filing a complaint with your data-protection authority.
9. Security
All data is sent over encrypted connections (HTTPS/TLS). Passwords are stored as secure hashes, access to data is restricted, and we use rate limits and integrity checks to protect accounts. No system is perfectly secure, but we work hard to protect your information.
10. Age requirement
Mokabi is intended for adults aged 18 and over. AI characters may include romantic and mature themes. We do not knowingly collect personal information from anyone under 18. If you believe a minor is using Mokabi or has given us personal information, contact us and we will delete the account.
11. International transfers
Our servers and service providers may be located in countries other than yours. When we transfer data, we take steps to protect it as described in this policy.
12. Changes to this policy
We may update this policy from time to time. We will post the new version on this page and update the date above. If changes are significant, we will let you know in the app.
13. Contact us
Questions or requests about your privacy? Email us at kaluna12345678910@gmail.com.